Privacy Policy

Shang Rui Machinery (Foshan Shunde Shangrui Machinery Co., Ltd.) respects your privacy. This policy explains what information we collect through this website, how we use it, and what rights you have over your data.

1. Information we collect

Information you provide voluntarily:

• Inquiry form: your name, email, product of interest and message, used only to reply to your purchasing enquiry.
• We never ask for passwords, bank card numbers or other sensitive personal data unrelated to a purchase.

Automatically collected information:

• When you visit the site, our server records your IP address, browser type, visit time and referring page, used for troubleshooting and traffic statistics.
• This site uses cookies to remember your language preference; they are not used for advertising tracking.

2. How we use the information

• Reply to your enquiries and provide quotations, specifications and shipping options.
• Keep the website running and improve our products and content.
• Perform our contractual obligations: manufacturing, shipping, after-sales service and warranty.

We do not sell your information to third parties and do not use it for marketing without your consent.

3. Data retention

Inquiry records are kept for the duration of the business relationship and for three years afterwards to handle follow-up orders and after-sales matters. Server access logs are retained for no more than twelve months.

4. Cross-border transfers

Our core business is export, so inquiry information is transferred to our systems inside China. We strip anything not needed before transfer and transmit only what is required to answer your purchasing enquiry.

5. Your rights

To the extent permitted by applicable law, you may ask us to correct inaccurate details, delete information we no longer need, or provide a copy of the information we hold about you. Contact us using the details below and we will respond within a reasonable period.

6. Third-party services

The site uses Cloudflare for content delivery and security, and EmailJS to send inquiry form emails. Those providers process data under their own privacy policies. This site loads no advertising trackers and uses no third-party analytics cookies.

7. Children

This website is not directed at children under 18 and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Changes to this policy

If this policy changes, we will update the date at the top of this page. Material changes will also be communicated directly through the contact details you have provided.

9. Contact us